Коды ошибок Kyocera ECOSYS M2030dn

Технический центр. Обслуживание копировальных аппаратов, МФУ, принтеров. Поставка расходных материалов и оборудования. Заправка и восстановление картриджей. Техническая поддержка.

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Коды самодиагностики Kyocera ECOSYS M2030dn/PN M2030dn M2530dn M2035dn M2535dn

Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.
Код
Значение
Описание
Причина
Решение





C0030
FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem.
Defective FAX control PWB.
Replace the FAX control PWB
C0070
FAX control PWB incompatible detection Error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
Defective fax software. Defective FAX control PWB.
Install the fax software. Replace the FAX control PWB
C0100
Backup memory device error

Defective flash memory. Defective control PWB.
Replace the control PWB
C0120
MAC address data error

Defective flash memory.
Replace the control PWB
C0130
Backup memory read/write error

Defective flash memory. Defective control PWB
Replace the control PWB
C0140
Backup memory data error

Defective flash memory. Defective control PWB.
Replace the control PWB
C0150
Control PWB EEPROM error
Detecting control PWB EEPROM (U17) communication error.
Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17).
Check the installation of the EEPROM (U17) and remedy if necessary. Replace the control PWB.
C0170
Billing counting error

Defective control PWB. Data damage of control PWB EEPROM (U17).
Replace the control PWB
C0180
Machine number mismatch
Machine number of main and engine does not match.
The main PWB or the engine PWB were exchanged. Data damage of control PWB EEPROM (U17).
U004 Setting the machine number.
C0420
Paper feeder communication error
Communication error between control PWB and optional paper feeder.
Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. Defective PF mainPWB.
Follow installation instruction carefully again. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the control PWB. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Replace the PF main PWB (Refer to the service manual for the paper feeder).
C0830
FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB.
Defective fax software. Defective FAX control PWB.
Install the fax software. Replace the FAX control PWB
C0840
Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
Defective control PWB. The battery is disconnected from the control PWB.
Replace the control PWB. Check visually and remedy if necessary.
C0870
FAX control PWB to control PWB high capacity data transfer problem
High-capacity data transfer between the FAX control PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times.
Improper installation FAX control PWB. Defective FAX control PWB or control PWB.
Reinstall the FAX control PWB. Replace the FAX control PWB or control PWB and check for correct operation.
C0920
Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
Defective FAX control PWB.
Replace the FAX control PWB.
C2000
Main motor error
The main motor ready input is not given for 2 s during the main motor is ON.
Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the main motor. Replace the control PWB.
C2610
PF paper feed motor error (paper feeder)
The PF paper feed motor of cassette 2 ready input is not given for 2 s during the PF paper feed motor is ON.
Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the PF main motor. Replace the control PWB.
C2620
PF paper feed motor error (Paper feeder)
The PF paper feed motor of cassette 3 ready input is not given for 2 s during the PF paper feed motor is ON.
Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the PF main motor (Refer to the service manual for the paper feeder). Replace the control PWB.
C3100
ISU home position errorr.

Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective FFC between control PWB (YC6) and scanner PWB (YC103), or improper FFC insertion. Defective home position sensor. Defective harness between ISU motor and scanner PWB (YC104), or improper connector insertion. Defective ISU motor.
Replace the image scanner unit (ISU). Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC. Replace the home position sensor. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the ISU motor.
C3200
Exposure lamp error
The exposure lamp is not turned on.
Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Defective exposure lamp.sensor. Defective LED drive PWB. Defective control PWB.
Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC. Replace the image scanner unit (ISU). Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the exposure lamp. Replace the LED drive PWB. Replace the control PWB.
C3300
AGC error
After AGC, correct input is not obtained at CCD.
Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp.sensor. Defective CCD PWB. Defective control PWB.
Replace the image scanner unit (ISU). Replace the exposure lamp. Replace the CCD PWB. Replace the control PWB.
C3500
CPU - ASIC (CCD PWB) communication error
An error code is detected.
Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective CCD PWB. Defective control PWB.
Replace the image scanner unit (ISU). Replace the CCD PWB. Replace the control PWB.
C4000
Polygon motor (laser scanner unit) error
The polygon motor ready input is not given for 6 s during the polygon motor is ON.
Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector har- ness. If none, remedy or replace the harness. Replace the laser scanner unit. Replace the control PWB.
C4200
BD error (laser scanner unit) error

BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
Turn machine power off for at least 30 minutes, then turn machine on again. If not cured, replace the laser scanner unit. Replace the control PWB.
C4700
VIDEO ASIC device error
Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective connector cable or poor contact in the connector. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Replace the control PWB.
C6000
Broken Fuser heater wire
The fuser temperature does not rise after the Fuser heater has been turned on.
Poor contact in the fuser thermistor connector terminals. Poor contact in the Fuser heater connector terminals. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire.
Reinsert the connector. Replace the fuser unit.
C6020
Abnormally high fuser thermistor temperature
Fuser thermistor detects abnormally temperature. When the temperature of a fuser thermistor detects 195 °C or more at the time of heater OFF and 155 °C or more.
Shorted fuser thermistor. Defective control PWB.
Replace the fuser unit. Replace the control PWB.
C6030
Broken fuser thermistor wire
Input from fuser thermistor is 0 (A/D value).
Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire.
Reinsert the connector. Replace the fuser unit.
C6400
Zero cross signal error
The zero cross signal does not reach the control PWB for specified time.
Defective harness between high voltage PWB (CN202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (CN201). Defective power source PWB. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Reinsert the connector. Replace the power source PWB. Replace the control PWB.
C7990
Waste toner full
The waste toner sensor has detected that the waste toner reservoir (drum unit) is full.
Waste toner reservoir (drum unit) is full. Defective waste toner sensor. Defective control PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace the drum unit. Replace the waste toner sensor. Replace the control PWB.
F000
Control PWB - Operation panel PWB communication error

Defective harness between operation panel PWB (YC1) and control PWB (YC7), or improper connector insertion. motor is ON. Defective operation panel PWB. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the operation panel PWB. Replace the control PWB.
F020
Control PWB RAM checksum error

Defective main memory (RAM) on the control PWB. Defective expanded memory (DIMM).
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB. Replace the expanded memory (DIMM).
F040
Control PWB engine communication error
A communication error is detected.
Defective control PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
F041
Control PWB - scanner PWB communication error
A communication error is detected.
Defective control PWB or scanner PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB or scanner PWB.
F050
Control PWB engine checksum error

Some error may have occurred when downloading the firmware of the control PWB. Defective control PWB.
Download the firmware of the control PWB again. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
F186
Control PWB video data control error

Defective control PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
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