Коды ошибок Kyocera TASKalfa 180/181/220/221

Технический центр. Обслуживание копировальных аппаратов, МФУ, принтеров. Поставка расходных материалов и оборудования. Заправка и восстановление картриджей. Техническая поддержка.

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Коды самодиагностики Kyocera TASKalfa 180/181/220/221

Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.

При обнаружении неисправности дополнительного устройства (ошибки C8170, C8180, C8190, C8210)* производится частичная блокировка функциональности аппарата. После устранения неисправности ошибку можно сбросить в сервисном режиме U906.

Ошибки узла закрепления изображения (печные ошибки) C6###, после устранения неисправности и в целях безопасности, сбрасываются только в сервисном режиме U163.

Таблица кодов ошибок:
Код
Значение
Описание
Причина
Решение





C0100
Backup memory (EEPROM) device problem (main)
Reading from or writing to EEPROM cannot be performed.
Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0110
Backup memory data problem (main)
Data in the specified area of the backup memory does not match the specified values.
Data damage of EEPROM.
Contact the Service Administrative Division.
C0150
Backup memory device problem (engine EEPROM)
Reading from or writing to EEPROM cannot be performed.
Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.



Device damage of EEPROM.
Contact the Service Administrative Division.
C0160
Backup memory data problem (engine EEPROM)
Reading data from EEPROM is abnormal.
Data damage of EEPROM.
Contact the Service Administrative Division.
C0170
Copy counts problem
When the power is turned on, the total count and the scan count are abnormal both on the main and engine.
Data damage of EEPROM.
Contact the Service Administrative Division.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0180
Machine number mismatch
Machine number of main and engine does not match.
Data damage of EEPROM.
Contact the Service Administrative Division.
C0210
Communication problem between the main and engine
When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s.
Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0240
Printer PWB communication problem
The printer PWB does not respond 120 s after the power is turned on.
Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
A0410
Document processor communication problem
Communication fails five times successively.
Document processor installed incorrectly.
Check the installation state of the document processor and adjust it if it is not properly installed.



Defective PWB.
Replace the main/engine PWB or DP driver PWB and check for correct operation.
A0420
First paper feeder communication problem
Communication fails five times successively.
First paper feeder installed incorrectly.
Check the installation state of the first paper feeder and adjust it if it is not properly installed.



Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0440*
Built-in finisher communication problem
Communication fails five times successively.
Poor contact in the connector terminals.
Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector terminals. Repair or replace if necessary.



Defective PWB.
Replace the engine PWB or finisher main PWB and check for correct operation.
A0500
Second paper feeder communication problem
Communication fails five times successively.
Second paper feeder installed incorrectly.
Check the installation state of the second paper feeder and adjust it if it is not properly installed.



Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
A0510
Third paper feeder communication problem
Communication fails five times successively.
Third paper feeder installed incorrectly.
Check the installation state of the third paper feeder and adjust it if it is not properly installed.



Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0610
Bitmap (DIMM) problem
There is a problem with the data or address bus of the bitmap DRAM.
Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.



DIMM installed incorrectly.
Check if the DIMM is inserted into the socket on the main/engine PWB correctly.



Defective DIMM.
Replace the DIMM and check for correct operation.
C0620
Memory input interface problem
Reading-in of an image does not complete within 10 s of the start of image transmission.
Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0630
DMA problem
DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time.
Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0800
Image processing problem
JAM05 is detected twice.
Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C2000
Drive motor problem
A stable state does not continue for 1 s from 1 s after the drive motor is activated.
Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary.



Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.



Defective drive motor.
Replace the drive motor.
C2200
Drum motor problem
A stable state does not continue for 1 s from 1 s after the drum motor is activated.
Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary.



Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.



Defective drum motor.
Replace the drum motor.
C3100
Scanner carriage problem
The home position is not correct when the power is turned on or at the start of copying using the table.
Poor contact in the connector terminals.
Check the connection of connector YC5 on the main/engine PWB and the connector on the home position switch, and the continuity across the connector terminals. Repair or replace if necessary.



Defective home position switch.
Replace the home position switch.



Defective scanner motor.
Replace the scanner motor.



The mirror frame, exposure lamp, or scanner wire is defective.
Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C3200
Exposure lamp problem
Non-lighting of the exposure lamp is detected at the beginning of copying.
Poor contact in the connector terminals.
Check the connection of connector YC16 on the main/engine PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.



Defective exposure lamp.
Replace the exposure lamp.



Incorrect shading position.
Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch.



Defective PWB.
Replace the main/engine PWB or inverter PWB and check for correct operation.
C3300
AGC problem
After AGC, correct input is not obtained at CCD.
Poor contact in the connector terminals.
Check the connection of connector YC27 on the main/engine PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary.



Defective exposure lamp.
Replace the exposure lamp.



Defective PWB.
Replace the main/engine PWB or CCD PWB and check for correct operation.
C4000
Polygon motor synchronization problem
The polygon motor does not reach the stable speed within 20 s of the START signal turning on.
Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.



Defective polygon motor.
Replace the laser scanner unit.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4010
Polygon motor steady-state problem
Stable OFF is detected for 5 s continuously after polygon motor stability.
Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.



Defective polygon motor.
Replace the laser scanner unit.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4200
BD steady-state problem
ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized.
Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.



Defective laser scanner unit.
Replace the laser scanner unit.



Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C6000
Fuser heater break
The temperature does not reach 70 °C/ 158°F in 15 s before secondary stabilization. Temperature rise of 1°C/1.8°F does not occur in 5 s before secondary stabilization (except during printing).
Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Fuser thermistor installed incorrectly.
Check and reinstall if necessary.



Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.



Fuser heater installed incorrectly.
Check and reinstall if necessary.



Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6020
Abnormally high fuser thermistor temperature
Fuser thermistor is detected 230°C/ 446°F or more for 40 ms.
Shorted thermistor.
Measure the resistance. If it is 0 Ω, replace the thermistor.



Broken heater control circuit on the power source PWB.
Replace the power source PWB and check for correct operation.
C6050
Abnormally low fuser thermistor temperature
Fuser thermistor remains below 90°C/ 194°F for 1 s.
Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Broken fuser thermistor wire.
Measure the resistance. If it is ∞ Ω, replace the fixing thermistor.



Fuser thermistor installed incorrectly.
Check and reinstall if necessary.



Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.



Fuser heater installed incorrectly.
Check and reinstall if necessary.



Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6400
Zero-cross signal error
Interrupt of the zero-cross signal does not occur more than 1 s.
Poor contact in the connector terminals.
Reinsert the connector. Also check for conti- nuity within the connector cable. If none, remedy or replace the cable.



Defective power source PWB.
Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB.



Defective main/engine PWB.
Replace the main/engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal.
C7800
Broken external thermistor wire
The thermistor output value is 0.5 V or less.
Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C7810
Short-circuited external thermistor wire
The thermistor output value is 4.5 V or more.
Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C8170*
Built-in finisher front side registration motor problem
When the front-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s.
The front side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective front side registration motor.
Replace front side registration motor.



The front side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective front side registration home position sensor.
Replace the front side registration home position sensor.



Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8180*
Built-in finisher rear side registration motor problem
When the rear-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s.
The rear side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective rear side registration motor.
Replace rear side registration motor.



The rear side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective rear side registration home position sensor.
Replace the rear side registration home position sensor.



Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8190*
Built-in finisher trailing edge registration motor problem
When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s.
The trailing edge registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective trailing edge registration motor.
Replace trailing edge registration motor.



The trailing edge registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



Defective trailing edge registration home position sensor.
Replace the trailing edge registration home position sensor.



Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8210*
Built-in finisher stapler problem
The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation.
The stapler connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.



The stapler is blocked with a staple.
Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.



The stapler is broken.
Replace the front stapler and check for correct operation.



Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
*) Kyocera TASKalfa 181/221
Яндекс.Метрика